FAQS
How do I place an order?
Cash On Delivery
Select the product you are interested in.
“Add to Cart” button.
You can then choose if you wish to continue shopping or head on to Checkout.
On the Checkout page, you may enter your personal information.
Enter “Confirm Order”.
You will receive a confirmation email with your Order Number.
How long will it take for my order to be delivered?
We process your order in same working day
3 working days for Central (Punjab) and 3 to 4 working days for South and North (Sindh, Baluchistan, KPK and Azad Kashmir).
5-7 working days for international orders.
How do I know if my order has been placed?
After you place your order on the website, an acknowledgement email will be sent to you to confirm that your order has been placed. This will not, however, indicate if the order has been shipped.
How can I track my order?
As soon as your order is shipped, you will be forwarded a text message on given mobile number along with tracking number with helpline number (with a link to the courier’s web page).
In case you are unable to track your order, you may contact, sms, whatsapp “0316-7719525” and also you can send an email: [email protected] with the Order ID.
PAYMENTS
What kind of payment methods do you accept?
Currently, the following payment methods are accepted:
Cash on Delivery
This option is available for customers throughout Pakistan. Using this option, you can pay cash to the delivery agent upon receipt of your order. Please ensure that you have the exact amount at hand since our delivery agents might not carry change/petty cash.
Online Payment options
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We accept payment in advance via Jazzcash , Easypaisa, and Online Bank Transfer.
What are the shipping charges for National and International order?
Nationwide in Pakistan and Azad Kashmir
We offer free delivery to all Pakistan
International shipping rates
International shipping rates are calculated based on the destination and the weight of your shipment along with the applicable duties (if any). Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address.